Description:
This easy-to-understand book provides readers with the complete knowledge to learn how to install, configure, manage, maintain and successfully troubleshoot a PC running Windows 9X, Windows 2000, Windows XP and Linux. It is also prepares the students to pass the COMPTIA’s A+ (2004) exam and Microsoft’s Certified Desktop Support Technician (MCDST). It is assumed that users of this text are familiar with and how to use the computer, have a general understanding of Windows, and have basic word-processing and spreadsheet skills. The text starts with a discussion of the basic hardware components (processor, motherboard, RAM, and drives), followed by add-on peripherals, and ends with a discussion of the various operating systems.
Key Features:
Real-world examples motivate interest.
Built-in, hands-on exercises provide accessible, easy-to-grasp presentation.
End-of-section questions check understanding and prepare for the COMPTIA’s A+ and Microsoft MCDST exams.
Many websites for additional information.
Appendixes include POST codes, operating system error messages and Windows Stop errors. The book also lists and describes the common BIOS settings and Apple Macintosh beep codes.
What is New:
Updated to include the newest technology including AMD Athlon 64 and Opteron processors, BTX form factor, PCI Express, mini-PCI cards, USB 2.0, serial IDE and SCSI devices, extensible firmware interface, and spyware and wireless networks.
Information on Windows 2000 and XP have been greatly enhanced.
Detailed information on troubleshooting and disassembling and reassembling notebook computers.
More information on installing, configuring, maintaining and troubleshooting Windows applications including Microsoft Office, Microsoft Outlook Express, Microsoft Outlook, and Internet browsers.
Detailed information on installing, configuring, maintaining and troubleshooting Linux.
Introduces Apple Macintosh computers.
Prepares readers to take and pass the COMPTIA’s A+ (2004) and the Microsoft’s MCDST exams.
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